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Terms and Conditions

Last updated: 3rd of April of 2019

Please read these Terms and Conditions carefully before using the Lalaoke website and the Lalaoke mobile application operated by HYP, LDA with offices at Rua Pedro Nunes, Edifício C, 3030-199 Coimbra, Portugal.

Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.

You agree to be bound by this agreement and agree to our collection, use and storage of certain personal information about you as outlined in our privacy policy located at

You represent and warrant to us that you have read and understand this agreement, you are at least 13 years of age and you are of sufficient legal age or otherwise have legal capacity to legally enter into this agreement.

By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.


Our Service allows you to record voice clips to send to your game partners. You are responsible for the content you record. Your game partners will be able to hear your recording a (limited or unlimited) number of times. There is an option to share your recording on social media. If you choose to share your recording on your social media accounts you are responsible for that post. You are only able to share your own recordings. Any information you share on your social accounts will be subject to their terms of use agreement and privacy policy. On the “Just sing” mode, you are able to send anonymous recordings so that other people can guess your song on the “Just guess” mode. If you play this mode you accept that your recording will be played to other users. The users on the “Just guess” mode will not have the information of who is the author of the recordings they listen to.

You are solely responsible for your interactions with every user of the service. You agree to use caution, common sense and safety when using the service to interact with other users and members. We reserve the right (but have no obligation) to monitor disputes between you and other users and to terminate your or other users’ accounts for violations of this agreement.

Email notifications

You consent that you use your email address to send you service-related notifications, in lieu of communication by email, except as otherwise required by applicable law. We may also use your email address to send you other messages, such as changes to features of the service, new applications and special offers.


As consideration for the limited license and rights granted to you under this Agreement, you agree that (a) we and our business partners shall have the right to provide ads, promotions, offers and other information to you by email or other means of communication; and (b) we may allow the Service to utilize the processor, bandwidth and storage hardware on device for the purposes of facilitating (i) the communication and transmission of content and other data or features to you and other users of the Service; and (ii) the operation of the network(s) on which the Service runs.

Virtual Coins and in-app purchases

By using the service you will be allowed to obtain virtual coins and other virtual goods (“Virtual Property”).

You understand and agree that Virtual Property represents a limited license right, governed solely by the terms of this agreement and available for distribution at our sole discretion. Virtual Property is not redeemable for any monetary value. You acknowledge that you do not own the account you use to access the service, nor do you possess any rights of access or rights to data stored by us or on our behalf on any servers, including but not limited to, any data representing or embodying any or all of your Virtual Property. You agree that we have the absolute right to manage, regulate, control, modify and / or eliminate Virtual Property as we see fit. All data on ours or our business partners’ servers are subject to deletion, alteration or transfer.

You understand and agree that any virtual property, data, account history and account content residing on our servers may be deleted, altered, moved or transferred at any time for any reason in our sole discretion, with or without notice and with no liability of any kind.

While using the service you may redeem your virtual coins for other selected Virtual Property. All virtual coins, Virtual Property, and other Content is provided “as is,” without any warranty. You agree that all sales by us to you of virtual coins and Virtual Property are final and that we will not permit exchanges or refunds for any unused virtual coins or Virtual Property once the transaction has been completed.

We have the right to offer, modify, eliminate, and / or terminate virtual coins, Virtual Property, the Content, and / or the Services, or any portion thereof, at any time, without notice or liability to you.

While using the Service you might choose to make in-app purchases to acquire virtual coins. If you choose to make any in-app purchases in the service, then the App Store Provider’s terms and conditions/EULA applicable to In-App Purchases will also apply.

If you choose to use paid aspects of the service, you agree to the terms of sale, pricing, payment and billing policies applicable to these fees and charges, which will be provided at the time you make the applicable purchase.

We may add new services for additional fees and charges, however, we will not charge you additional fees unless you choose to purchase these new services.

You may cancel your account at any time; however, there will be no refunds for cancellation. We have the right to suspend or terminate your account, to terminate this agreement and / or refuse any and all current or future use of the service without notice, refund, obligation or liability to you at any time and for any reason. In the event that we suspend or terminate your account or this agreement, you understand and agree that you shall receive no refund or exchange from us.

Links To Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by HYP.

HYP has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that HYP shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services.


We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

Contact Us

If you have any questions about these Terms or if you choose to cancel your account, please contact us at